AI Implementation. AI Operationalization. Real Business Execution.
Whether you’re identifying your first AI opportunities or looking to expand and improve capabilities already in use, ICG helps you find where AI fits, implement practical solutions, and establish the operating practices to manage them as an ongoing business capability.
We find what is getting in the way. If it is worth executing, we run that work to a finish line you can see.
Sweep · $3,000. Take what we find and implement it yourselves, hire someone else, or hire us. No obligation after.
This is an operating problem
We are business operators. Companies bring us in when something messy has to be figured out and made to work.
A lot of that work is AI now. Not because AI is mainly a technology problem. Strategy, data, tools, owners, process, adoption, and measurement collide at once. That is a business problem with technology in it.
We do not become your AI department. If the system only works while we are standing in it, it is not done.
You do not need another strategy deck
You may need this if it sounds like you:
| What it feels like | What is often going on |
|---|---|
| We are doing a lot with AI. I am not sure it adds up. | Activity without shared priorities. |
| Everyone has a tool. | Tools moved faster than how the work gets done. |
| We have more AI projects than owners. | Experiments outran decisions. |
| We have a roadmap. Execution is the problem. | The plan exists. The operating capability does not. |
| People are using AI. We cannot tell if it helps. | Usage is being counted as value. |
| IT is carrying AI. | A business change got parked in technology. |
| I am not even sure what the problem is anymore. | Fine. That is a reason to start, not a reason to wait. |
You do not need the right diagnosis to begin. That is the first step.
AI Implementation & AI Operationalization
Delivered independently or together.
Most AI work stalls in two places: it never becomes something that actually works inside the business, or it works once and falls apart when nobody owns it. We work on both.
AI Implementation
Design, build, configure, integrate, orchestrate, and deploy practical AI solutions.
The opportunity is rarely ‘use more AI.’ It’s finding the specific places where AI genuinely fits the work—workflows, integrations, agents, and automation—and building them properly around your actual processes, not a vendor demo.
Identifying and prioritizing business use cases worth executing
Solution design anchored in real operational workflows
Building and configuring workflows, agents, and automation
Connecting the solution to existing systems and data
Orchestrating people, tools, and handoffs into a single flow
Testing and deploying into actual operating conditions
AI Operationalization
Establish the practices that make AI an ongoing business capability.
A solution that only works while its builders are in the room isn’t a capability. It’s a dependency. We build the operating structure around it so the business can run it without us:
Defining AI operating models, ownership, and decision rights
Establishing governance and guardrails that drive action
Supporting user adoption, enablement, and change management
Managing cost, consumption, and performance measurement
Creating review rhythms for continuous improvement
Before you choose an implementation partner
A good partner should be able to explain how they’ll understand your business, test their work, share decision authority, and leave your team able to run the capability. These questions are worth asking of any partner—including us.
Q4. Who will design, build, configure, integrate, test, and deploy the solution—and what is required from our team?
Q6. How will you test whether the solution is reliable enough for its intended use?
Q13. What does ‘done’ mean, and how will we know the solution is ready to hand over?
Q15. Under what conditions would you advise us not to use AI, or to choose another partner?
1. Sweep — $3,000
Fixed price. Standalone. No obligation after.
We look at the problem you think you have, the work already underway, the people around it, and what is blocking movement. Then we say what matters, what does not, and what should happen next.
Sometimes that is AI.
Sometimes it is not using AI.
Sometimes the company is not ready.
We would rather tell you that than sell the next step.
You leave with a current-state picture, what is worth doing, what should stop, and a next-step recommendation you can run yourselves, take to another firm, or bring back to us. Sweep does not commit you to an ICG engagement.
$3,000. That is the only thing this button buys. No follow-on obligation.
2. If there is something worth running — $25,000 / month
3-month minimum.
This is not extra hands, not a bucket of hours, and not ICG pointed at whatever is on fire.
After Sweep, we write down four things:
Outcome — the operating problem we are there to solve
Finish line — what must be true for it to be done
Outside — what is not in this engagement
Your side — decisions, access, people, approvals
Then we drive the work that outcome requires.
Tactics can change as we learn. The finish line does not quietly move. Work outside the outcome does not quietly attach.
Capabilities we may use — strategy, governance, operating model, implementation, adoption, knowledge, measurement — are tools. They are not a menu. You are not buying a list because a list exists.
Done means you can run it.
If we have to chair it forever, it is not done. If it stops when we leave, it is not done.
How buying works
| Sweep | See what is going on and what, if anything, should happen next. | $3,000 |
| Define | If there is an ICG execution problem, write the outcome, finish line, outside, and dependencies. | After Sweep, before the monthly work starts |
| Execute | Drive the work to that finish line. | $25,000 / month · 3 months min |
| Transfer | Leave the capability in the company, not in our calendar. | Part of the work |
No hourly billing. No utilization story. A new problem is a new conversation, not a silent expansion.
Straight answers
Do we need to know the exact problem?
No. You need a reason it feels stuck, scattered, expensive, slow, or underwhelming. Sweep is the diagnosis.
Is Sweep a paid sales call?
No. Sweep is a standalone product. When it is done, you can implement the findings with your own team, hire another firm, or hire ICG. You are not obligated to continue with us. If we should not be the ones to execute, we will say so.
Can we skip Sweep?
Almost never. We will not ask you to buy a three-month execution before either side has seen the problem.
What is the $25k for?
Progress against one written operating outcome, to a finish line, with a hard outside. Not hours.
What if something new comes up?
If it still serves the outcome, we change tactics. If it is a different outcome, we decide whether to change the mandate or leave it out.
Can you just add capacity to our team?
No. That is a different kind of firm.
Do you build things?
When the outcome requires a working instance, yes. We do not start from “what can we build.”
How long does execution last?
Three months minimum. Length follows the finish line, not a retainer habit.
Something is messy.
You may know what it is. You may only know AI should be working harder than this. Either is enough.
Sweep · $3,000
Leave with a picture you can act on — yourselves, with someone else, or with us.